Technical Content Writer

About IRIS:

IRIS Business Services Limited (IRIS) is a regtech SaaS provider listed on BSE and NSE. Established in 2000, IRIS supports over 30+ regulators and 6000+ enterprises across 54+ countries, impacting over 2 billion lives. IRIS transforms regulatory compliance into a business advantage with its innovative solutions. Headquartered in Mumbai, IRIS has subsidiaries in the USA, Singapore, Malaysia and Italy, and an affiliate in the UAE. It is an active member of various XBRL jurisdictions: XBRL International, India, Europe, South Africa, and the US and serves as an authorized GST Suvidha Provider and private Invoice Registration Portal in India. Recognized for its digital innovation, IRIS has received accolades such as Best Regulatory Technology Services (Central Banking, London 2024), Best Fintech (FE 2022), Best MSME Tech (Jagran 2022) and Best Taxtech – TIOL (Jury-2022, Silver-2021). IRIS’ products are ISO 27001:13 and SSAE 18 (SOC 1 Type 2) certified.

To read more about IRIS visit our website: www.irisbusiness.com

Key Responsibilities Are The Following

  • Outline, write, and edit user-focused and task-based technical documentation.
  • Collaborate with multiple teams and interview varying stakeholders to document configuration requirements, user tasks, troubleshooting guides, and other software functionality.
  • Present documentation drafts or final versions to technical team.
  • Revise existing documentation based on internal or customer feedback..
  • Follow existing style guides and writing standards.
  • Work both independently and in a dynamic team environment, collaborating with other writers, developers, product managers, QA, and customer support.

Basic Qualifications

  • Bachelor’s Degree or equivalent work experience.
  • Experience with technical communication and documentation.
  • Experience following writing styles guides like the Microsoft Manual of Style or the Chicago Manual of Style.

Preferred Qualifications

  • Experience with Git source control.
  • Experience in web application development, including HTML, CSS, JavaScript.
  • Experience with developing technical documentation for a diverse audience.
  • Experience with MadCap Flare.
  • Experience with Atlassian Jira and Confluence.
  • Understanding of API methodologies.
Job Category: Technology
Job Type: Full Time
Job Location: Vashi (Navi Mumbai)

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Allowed Type(s): .pdf, .doc, .docx

Subsidiaries

IRIS Regtech Sdn. Bhd. (Malaysia)

IRIS Business Services (Asia) Pte. Ltd., Singapore

IRIS Business Services, LLC, USA

Atanou S.r.l. (Italy)

IRIS Logix Solutions Private Limited, India

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